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Support Services

Magellan Pharmaceutical Development provides various support services to reinforce our commitment to the three tenets on which the company was founded: Quality, Timeliness, and Communication.

Quality Assurance

Magellan Pharmaceutical Development assures our clients receive quality data through compliance with Good Laboratory Practices (GLPs) and Good Manufacturing Practices (GMPs). Armed with written Standard Operating Procedures and regular training of all staff, our clients can be confident of GLP/GMP compliance. 

Our Quality Assurance department independently audits and tracks every project to assure accurate and reliable results. Every report includes a Quality Assurance Letter verifying quality data and compliance, which completes the audit trail.

Project Development

Magellan Pharmaceutical Development’s dedication to client communication is evidenced by the existence of its Project Development department. Each client is assigned an individual Project Development Scientist who is a primary contact for all potential and active projects. Although project-specific communication is encouraged between the client and the Magellan scientist working on the project, a dedicated Project Development Scientist helps champion overall customer service.

Beyond direct communication with clients, other responsibilities of Magellan Pharmaceutical Development’s Project Development Department include:

  • Development of Price Quotations
  • Development of Test Protocols and Consultation
  • Administration of Confidentiality Disclosure Agreements and Service Agreements
  • Scientific Information Transfer
  • Methods Transfer Coordination
  • Sample and Standard Transfer
  • Coordination of Client Visits and Audits

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